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MARKETS / Technology / Software / LPSN
SERVICES-PREPACKAGED SOFTWARE · MID CAP

LivePerson Inc. LPSN

17 fiscal years on record · USD · FY2025 reported · SEC filings only
$243.7M
▼ 22.0% YoY
$-67.2M
$-42.5M

Slide the table for earlier years · "·" marks a figure not available in our data for that year.

In brief

What this company does

LivePerson provides its digital customer conversation solutions on a hosted, software-as-a-service basis. Its platform powers conversations across a brand's digital channels, including mobile apps, mobile and desktop web browsers, SMS, social media and third-party consumer messaging platforms. It currently powers nearly one billion conversational interactions each month. No single customer accounted for or exceeded 10% of its total revenue for 2025, 2024 or 2023. As of December 31, 2025, it had 615 full-time employees worldwide, located in 19 countries. As of December 31, 2025, it had 443 patents issued in the U.S. and abroad, and 309 patents pending. LivePerson was incorporated in the State of Delaware in November 1995, and the LivePerson service was introduced in November 1998.

Written from the business description in LIVEPERSON, INC.'s annual report to the U.S. Securities and Exchange Commission, filed 16 March 2026. Every sentence was checked against that document before publication.

Growth

USD 243.7M
Revenue, FY2025 · full 17-year series below
Revenue $M Net income $M
FY2025 · Revenue 243.7 · Net income -67.2
200M400M-100M-200M
2009201220152018202120242025
Compound annual growth
−22.1%
−7.8%
+0.2%
+5.5%
3 yrs
5 yrs
10 yrs
15 yrs

Revenue compounded at −7.8% a year over the five years to FY2025.

Compound annual rates per period — left blank where that exact year isn't on file, the series crosses a loss, or (per-share rows) a split falls inside the window.

Profitability

−28 cents
lost on every revenue dollar
Operating margin Net margin
FY2025 · Operating -32.3% · Net -27.6%
5%10%-20%-40%
200920172025
ROE
FY2023 · ROE -172.8%
-50%-100%-150%
200920172025
Three returns, three denominators.
Return on equityNot applicable: equity was zero or negative in this period, so return on equity has no meaning.
Gross margin71.5%
Operating margin-32.3%
Net margin-27.6%
EBITDAUSD -56.0M

Return on equity has no reading this year — return on capital employed, just below, still does: -20%.

Cash & shareholders

·
returned in FY2025 · dividends + net buybacks
Free cash flow $M
FY2025 · FCF -42.5
10M20M-50M-100M
200920172025
Net buybacks $M Dividends $M
FY2024 · Dividends · · Net buybacks -0.3
10M20M-15M-30M
200920112013201520172019202120232024
Dividends paid·
Net buybacks·
Share of profit·
Consecutive raises·

Total assetsUSD 454.7M
EquityUSD -44.5M
CashUSD 95.0M
Current ratio1.12×

Equity funds -10% of total assets.

The 17-year record

17 fiscal years
Every figure from documents filed with the SEC · USD

EPS, diluted, dividend per share and shares outstanding are shown without shading, and a vertical line marks the year the share count changed — the series crosses a large, unexplained change in share count, so the years on either side are not on a comparable scale.

row low → row highnegative—not applicable◌not available in our data
LPSN, 17-year financial record
Metric 20252024202320222021202020192018201720162015201420132012201120102009
Revenue $B0.20.30.40.50.50.40.30.20.20.20.20.20.20.20.10.10.1
Operating income $B−0.1−0.2−0.1−0.2−0.1−0.1−0.1−0.0−0.0−0.0−0.0−0.0−0.00.00.00.00.0
EBITDA $B−0.1−0.1−0.1−0.2−0.1−0.1−0.1−0.0−0.0−0.00.00.00.00.00.00.00.0
Income tax $B0.00.00.00.0−0.00.00.00.00.00.00.00.0−0.00.00.00.00.0
Net income $B−0.1−0.1−0.1−0.2−0.1−0.1−0.1−0.0−0.0−0.0−0.0−0.0−0.00.00.00.00.0
Free cash flow $B−0.0−0.0−0.0−0.1−0.0−0.0−0.1−0.0−0.00.00.00.00.00.00.00.00.0
EPS, diluted $−12.39−22.70−19.17−3.03−1.80−1.63−1.53−0.42−0.32−0.46−0.47−0.13−0.060.110.220.180.16
Dividend / sh $◌◌◌◌◌◌◌◌◌◌◌◌◌◌◌◌◌
Payout % — not applicable: no dividend—————————————————
ROE %——−172.8−108.1−42.1−54.8−60.2−16.1−13.1−17.0−15.3−4.3−2.14.19.910.09.6
Shares out B0.010.090.090.080.070.070.060.060.060.060.010.060.050.060.050.05◌

Slide the table for earlier years. "—" not applicable · "◌" not available in our data.

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Provenance

Company facts, as filed

How we verify · 0 failures in 66 reconciliationsAUDITED

Reconciled in 17 of the 17 fiscal years we could check. Six checks were skipped: the balance sheet is not tagged before 2010. Two checks were skipped: EPS is not tagged before 2009. Two checks were skipped: revenue is not tagged before 2009.

EPS recomputationBalance-sheet identityGross profitBalance-sheet liquidityCurrency consistency0 failures
ActivityServices-Prepackaged Software
Listed onnot stated in the filings
Incorporated inDelaware
Fiscal year endsDecember 31
SEC categorysmaller reporting company
Data on record since2009

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