Crawford & Co. CRD-A

What this company does

The company is a publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporations, with a network serving clients in more than 70 countries. It delivers services to clients through a geographic reporting structure of four segments: North America Loss Adjusting, International Operations, Broadspire, and Platform Solutions. North America Loss Adjusting, which accounted for 24.1% of the company's revenues before reimbursements in 2025, provides claims management and adjusting services to insurance carriers and self-insured entities in the U.S. and Canada related to property and casualty losses caused by physical damage to commercial and residential real property, certain types of personal property and marine losses. International Operations, which accounted for 34.6% of revenues before reimbursements in 2025, provides claims management and adjusting services to insurance carriers and self-insured entities from the global property and casualty insurance markets in the U.K., Europe, Australia, Asia and Latin America. The Broadspire segment, which accounted for 31.8% of revenues before reimbursements in 2025, provides a complete range of claims and risk management services and technology solutions to corporations in the self-insured or commercially-insured marketplace, inclusive of brokers and insurance companies. Platform Solutions, which accounted for 9.5% of revenues before reimbursements in 2025, provides services to the property and casualty insurance company and consumer markets in the U.S. through service lines known as Contractor Connection, Networks and Subrogation. As of December 31, 2025, the company had approximately 9,943 employees and third-party associates. The company is headquartered in Atlanta, Georgia, and was founded in 1941.

Written from the business description in CRAWFORD & CO's annual report to the U.S. Securities and Exchange Commission, filed 2 March 2026. Every sentence was checked against that document before publication.