Ttec Holdings, Inc. TTEC

What this company does

The Company designs, builds, and operates AI-enabled customer experiences across live interaction channels and provides data-driven digital solutions to clients. As of December 31, 2025, TTEC served over 720 clients across targeted industry verticals including financial services, healthcare, public sector, communications, technology, media, entertainment, travel and hospitality, automotive and retail. As of December 31, 2025, TTEC had approximately 51,000 employees globally, with approximately 1,500 serving TTEC Digital clients and 48,500 serving TTEC Engage clients and the remainder supporting the entire business. TTEC operates and reports its financial results through two business segments. TTEC Digital focuses on the intersection of contact center, customer relationship management, and AI and analytics technology, and sells, operates, and provides managed services for cloud-based and premise-based CX technologies, including platforms from Amazon Web Services, Cisco, Genesys, Google, and Microsoft. TTEC Engage provides AI-enabled customer-experience operational and managed services supporting large enterprise clients' end-to-end customer interactions across the world, delivering omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation and back-office solutions. TTEC Holdings, Inc. was founded in 1982.

Written from the business description in TTEC Holdings, Inc.'s annual report to the U.S. Securities and Exchange Commission, filed 26 February 2026. Every sentence was checked against that document before publication.