Ibex Ltd. IBEX

What this company does

ibex provides business process outsourcing, digital marketing, online customer acquisition technology, and customer engagement solutions to companies seeking to acquire, engage, and retain customers. As of June 30, 2025, the company had approximately 33,000 full-time and total employees, compared with 30,000 a year earlier. It operates 30 delivery centers located in the United States, Philippines, Jamaica, Nicaragua, Pakistan and Honduras. Its Connect business, which generates the majority of the Company's revenue, provides customer service, technical support, upselling and cross-selling, and outsourced back-office services such as finance and accounting, marketing support, sales operations, and human resources administration. Its ibex Digital suite offers digital marketing, e-commerce technology, and platform solutions that help clients build customer acquisition channels and increase acquired customers, often at a reduced cost. It also offers a smaller CX services line that measures, monitors, and manages clients' customer experiences. The company is organized as a Bermuda company and is subject to regulation in Bermuda.

Written from the business description in IBEX LIMITED's annual report to the U.S. Securities and Exchange Commission, filed 11 September 2025. Every sentence was checked against that document before publication.